Claims process - Park home insurance

Fast and fair claims

It's easy to make a claim with Towergate Bakers. Our highly experienced claims team will support you throughout the claims process. And if required, our specialist loss adjusters are on hand to sort out your claim.

The process is simple

• Call our dedicated claims team on 01242 528 844 for immediate advice
• Download and complete the claim form, get estimates for repair where possible
• If necessary, we will send someone to inspect the damage
• We authorise repairs or pay you the value of your claim

Case study

On a stormy March day, returning from a shopping trip, Mr and Mrs P were shocked to find that the roof of their park home had been torn away. They dialled 999 and the fire brigade were able to secure the roof temporarily, preventing further damage.

At 10.00am next morning Mr P phoned us to report the incident. We arranged for a loss adjuster to visit that afternoon. The adjuster also contacted a specialist repairer, who replaced the roof a week later.

The park home has now been restored to its former condition. Mr and Mrs P thanked us for our "kindness, professionalism and help in this stressful situation", and for processing the claim "as quickly as possible".